Returning or withdrawing

How does returning or withdrawing work?

• Fill in the form for efficient processing.
• Once TB-JP receives the products in good condition (see conditions), we will refund the amount within 10 working days.

Frais de retour

Returns are at your own expense. For the exceptions below, the return costs will be refunded:

• Vous avez reçu un produit différent de celui que vous avez commandé.
• The shelf life of the product has expired at the time of receipt.